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Cancellation, Refunds, Returns & Damage Policy
Still have questions? Drop me an email and I’ll get back to you as soon as I can!
FAQ’s
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Cancellations
All artworks and framed pieces are made to order.
Orders may be cancelled before dispatch only.
Approved cancellations will receive a 95% refund, with 5% retained to cover processing, production, and transaction fees.Once an order has been dispatched, it is no longer eligible for cancellation.
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Due to the bespoke and limited nature of each piece:
All sales are final once shipped
We do not accept returns or offer refunds after dispatch
Each artwork is produced as part of a specific edition and cannot be restocked or resold
Please ensure all details are correct before placing your order.
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We take great care in packaging each piece to ensure it arrives safely.
In the rare event that your artwork arrives damaged:
You must provide clear photographic evidence of:
The damaged artwork
The packaging it arrived in
This must be submitted within 48 hours of delivery
Once verified, a replacement of the same edition will be produced and sent.
Refunds will not be issued for damaged items - replacements only.
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Each artwork is part of a limited or single-run edition.
Pieces are non-returnable
Replacements (if required) will match the original edition
No alternative artworks or substitutions will be offered
Each piece is created with care and intention.
The community and I sincerely appreciate your support
in a made-to-order, independent art practice.
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I work with local printers and frame makers, supporting skilled craftsmanship rather than mass production and supporting independent businesses instead of corporations. Every artwork is produced in collaboration with a wider team - including models and creatives - who are fairly compensated, with models receiving a share of framed artwork sales.
On a personal note, I believe in creating a fair, sustainable and holistic world. I price my work in a way that ensures comfortable living for all involved and supports the development of greater, positively impacting projects.
A significant portion of revenue is reinvested into:
local businesses and independent makers
eco-conscious companies and the development of sustainable packaging (developments underway)
nature-focused projects and environments that inspire the work
This approach ensures that every piece you own is not just a print, but part of a wider ecosystem of creativity, fairness, and empowerment. Your gift spreads further and helps more than you will know.
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Each piece is made to order.
Please allow:Production: 1–2 weeks
Framing (if applicable): 3–4 weeks
Shipping: varies by location
You will receive updates throughout the process.
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International orders may be subject to import duties and taxes, which are not included in the purchase price.
These charges are determined by your local customs authority and are the responsibility of the recipient. Payment is typically requested by the shipping carrier before or upon delivery.
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The intention is to create something that holds presence in a space, rather than just filling it. We use Giclée printing which utilises micro-fine droplets to reproduce tonal subtleties, smooth gradients and show the intricate textures.
Each piece is:
produced in limited editions
carefully colour-graded for print
signed and quality-checked by hand
Premium papers uniquely chosen for each art work
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Yes. All prints are part of a limited edition and are signed.
Once an edition sells out, it will not be reproduced in that variation.
Special editions may be realised in different styles.
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Yes, worldwide shipping is available.
Shipping costs are calculated at checkout. Import duties and taxes are the responsibility of the recipient. -
Due to the made-to-order and limited nature of each piece, we do not accept returns or exchanges.
Please refer to our full policy for details. -
I am open to custom requests and commissions.
Please get in touch directly to discuss.