PRIVACY POLICY

Effective date: 16 April 2026

At CallumVision, your privacy is important. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website or make a purchase.

By using this website, you agree to the terms of this Privacy Policy.

1. Who We Are

This website is operated by CallumVision, a UK-based independent art and photography business.

For any privacy-related enquiries, please contact:

Email: contact@callumshaw.com
Location: United Kingdom

For the purposes of UK data protection law, CallumVision is the data controller of your personal data.

2. What Information We Collect

We may collect and process the following information:

Information you provide directly

  • name

  • email address

  • billing and shipping address

  • phone number (if provided)

  • payment details (processed securely by our payment provider)

  • messages submitted through contact forms

  • order details and purchase history

Information collected automatically

When you visit the site, Squarespace may automatically collect:

  • IP address

  • browser type

  • device information

  • pages visited

  • time spent on pages

  • referral source

  • cookie and analytics data

Squarespace may collect certain website usage data and cookies as part of its hosting and analytics services.

3. How We Use Your Information

Your data is used to:

  • process and fulfil orders

  • communicate regarding purchases and delivery

  • respond to enquiries

  • improve website performance and user experience

  • send marketing emails (only where consent has been given)

  • comply with legal and tax obligations

We only collect information that is relevant and necessary for these purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following lawful bases:

Contract

To fulfil your order and provide requested services

Legitimate interests

To improve our website, business operations, and customer experience

Consent

For email marketing, newsletters, and non-essential cookies where required

Legal obligation

For tax, accounting, and fraud prevention purposes

5. Payments

Payments are processed securely by third-party payment providers such as Klana, CLearpay, Stripe, PayPal, or Squarespace Payments.

CallumVision does not store full payment card details.

Please refer to your payment provider’s privacy policy for more information.

6. Cookies & Analytics

This website uses cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

These may include:

  • essential website cookies

  • analytics cookies

  • performance cookies

  • marketing cookies (if enabled)

Where legally required, you will be asked for consent before non-essential cookies are placed on your device. Squarespace supports cookie banners and consent management for UK visitors.

You may manage your cookie preferences through your browser settings or the site cookie banner.

7. Marketing Communications

If you subscribe to our mailing list, we may send you updates about:

  • new releases

  • print drops

  • exhibitions

  • behind-the-scenes content

You may unsubscribe at any time using the link in any email.

8. Sharing Your Data

We do not sell your personal data.

Your data may be shared only where necessary with:

  • Squarespace (website hosting)

  • payment providers

  • shipping and courier services

  • printers and fulfilment partners

  • legal or regulatory authorities where required

9. International Transfers

Some service providers (including Squarespace and payment processors) may process data outside the UK.

Where this occurs, appropriate safeguards such as standard contractual clauses or equivalent protections are used.

10. Data Retention

We retain personal data only for as long as necessary to:

  • fulfil orders

  • comply with legal obligations

  • maintain business records

  • resolve disputes

Order and accounting data may be retained for up to 6 years in accordance with UK tax requirements.

11. Your Rights

Under UK GDPR, you have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • withdraw consent

  • request a copy of your data

  • lodge a complaint with the ICO

You can exercise these rights by contacting us directly.

12. Contact & Complaints

For privacy concerns, contact:

Email: contact@callumshaw.com

If you are not satisfied, you may contact the UK Information Commissioner’s Office (ICO).